Director of Operations

Service Description

Monthly Investment: $5,000 Engagement: 12–14 hours/month Best For: SMBs between $1M–$2M in revenue needing foundational structure across systems, people, and priorities. Built for SMBs ready for structure, consistency, and team accountability. What’s Included: • Weekly Leadership & Operations Meeting (45–60 minutes) • Monthly Executive Strategy Session • Full Scorecard & KPI Development • Accountability Chart & Role Clarity Buildout • Core Process Documentation & Simplification • 90-Day Plan + Execution Rhythm • People & Performance Guidance • Project & Initiative Management • Operational Risk Detection & Mitigation • Unlimited Asynchronous Support (Email/Chat) Outcomes: The measurable results your $1M–$2M business should feel within the first 60–90 days: • A truly aligned leadership team working toward the same priorities • Clear operational structure that removes chaos and guesswork • Defined roles and responsibilities so decisions move faster • A functional scorecard that tells you exactly where the business stands • Better execution with fewer delays and smoother hand-offs • Consistent weekly and monthly rhythms everyone follows • Documented processes that improve quality and reduce errors • Stronger accountability across the team • Projects that actually finish, not linger forever • A healthier, more predictable business cadence • A founder who is less in the weeds and more strategic